Frequently asked questions

Use Search by car and enter the make, model and year. Some vehicles need an extra detail such as the body style or build series. If you are unsure, email info@wiperpro.co.nz before ordering.

Check the manufacturer or certification label, usually inside the driver’s door opening, or refer to the owner’s manual. The first registration date is not always the build year. You can send us a photo of the label and your current fitting if you need help.

The product page states whether you are buying a front pair, a rear blade or a complete kit. Check the product description and selected options before adding it to your cart.

Lift the wiper arm, identify the connector and release its tab or locking piece. Support the arm as you work and place a folded towel on the windscreen so the bare arm cannot spring back onto the glass.

Match your connector to the installation guide, slide or clip the blade into place, and check that it is locked before lowering the arm. Remove any protective blade cover before use.

Generally, yes. The rain sensor is normally built into the windscreen and operates separately from the blade. The important part is choosing the correct fitment for your vehicle.

No. WiperPro blades are aftermarket replacements designed to match the correct blade length and connector for the listed vehicle.

A ceramic coating is not required. If your windscreen is coated, follow the coating manufacturer’s cleaning and maintenance instructions.

Yes. We offer free delivery across New Zealand.

Orders usually leave our warehouse within 1–3 business days. Delivery can take up to 7 business days after dispatch, with rural and remote addresses sometimes taking longer.

We will email your tracking number when the order is dispatched. It can take a little time for the carrier’s first scan to appear.

The New Zealand store currently ships only to New Zealand addresses.

Email info@wiperpro.co.nz as soon as possible. We will try to help before the order is packed or dispatched, but a change or cancellation may not be possible once fulfilment has started.

Email us promptly with your order number and clear photos of the item and packaging. We will assess the problem and arrange the appropriate remedy.

Stop installation and do not force the connector. Confirm the make, model, year and body style you ordered for, then send us photos of the original blade, wiper arm and connector so we can put it right.

Eligible unused and uninstalled items can be returned within 31 days in their original packaging. Your rights under the Consumer Guarantees Act 1993 still apply. See our Refund policy for the full process. Read the Refund policy.