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Last updated: 26 August 2026
This policy explains how WiperPro New Zealand collects, uses, stores and shares personal information when you visit wiperpro.co.nz, place an order or contact us.
We may collect your name, email address, phone number, billing and delivery addresses, order details, vehicle details, account information and messages you send us. If you leave a review, we may also collect the name, rating, comments, images or video you submit.
Payments are handled by our payment providers. We do not receive or store your full card number. When you use the website, we may automatically receive your IP address, browser and device details, pages viewed, referring page and actions taken. This information may be collected through cookies and similar technologies.
We use personal information to process payments and orders, deliver products, provide customer support, manage returns, operate accounts and reviews, prevent fraud, improve the website and meet our legal obligations.
If you subscribe to marketing or request a discount, we may send you promotional emails. You can unsubscribe at any time using the link in an email.
We may share the minimum information needed with providers that support payments, website hosting, databases, order fulfilment, delivery, email, customer support, review media, fraud prevention, analytics and advertising. We may also disclose information where required by law or to protect our legal rights.
Some providers may process information outside New Zealand. Where that happens, we take reasonable steps to ensure the information receives safeguards comparable to those required by the Privacy Act 2020.
Essential cookies keep the cart, checkout, account, security and regional settings working. If enabled, analytics and advertising services such as Google or Meta may also use cookies. You can control non-essential cookies through your browser settings, although blocking some cookies may affect how the website works.
We use reasonable safeguards to protect personal information, but no online system can be guaranteed completely secure. We keep information only for as long as it is needed for the purposes described here, including legal, accounting and fraud-prevention requirements. It is then deleted or anonymised where practical.
You can ask for access to, or correction of, personal information we hold about you. We may need to verify your identity before responding. If the law allows us to withhold information, we will explain why.
For privacy questions or requests, email our Privacy Officer at info@wiperpro.co.nz. You can also contact the New Zealand Office of the Privacy Commissioner if you are not satisfied with our response.
Our website is not intended for children under 16. We may update this policy when our practices or legal obligations change. The latest version will always be published on this page.